An announcement will be published for graduating students detailing the mechanism for receiving or sending graduation documents and an appointment booking service will be available for the first days of document delivery. Therefore, please check the announcement in due time to know the days and dates of the appointments.

The graduation document will be sent via courier (Aramex) through the service 'Your Document to Your City'. You can access the Aramex icon in student services and fill in the required information once the icon is available within student services. Shipments will be prepared and handed over to Aramex within at least ten working days from the date of the request."

After the appointment booking period ends, students can come during official working hours to collect their documents from the deanship of E-Learning Deanship for male or female students. The document is only handed over to the student himself, herself, or a Power of Attorney. At the same time, the Deanship offers the service of sending graduation documents via Aramex by accessing the Aramex icon and filling out the request. It takes five to seven working days for delivery to the student.

Please contact the Department of Graduates and Archive via WhatsApp.

Go to student e-services, and then select the icon for your specific graduation project to find out your supervisor's name and contact methods, and follow the instructions provided. Sometimes it may take up to two weeks for a response from the supervisor. If there is a delay in their response, please write your notes in the student feedback section regarding projects.

Text messages are sent to students if their status is active. There is an icon named 'Mobile Messages' where all messages sent by the university to the student are kept. Messages are not sent to students who have withdrawn from studies or deferred. If you have changed your mobile number, you need to access the icon to change your mobile number in student e-services.

Please log into the Banner system, then go to electronic services, then self-service system, and create a new transaction to fill out the form.

Fees are calculated for students from the moment they register for courses, whether these courses registered by the university or the student. The student must pay the fees on time.

A student is entitled to a 100% refund of the fees if they withdraw from the university, or defer studies from the beginning of the semester and within one month. After this period, the student is entitled to a 50% refund for one month. After that, the student can withdraw from the university or defer without the right to a refund."

The tuition fees will be refunded to the student's bank account if they withdraw from the study at the university. If they excuse themselves or defer, the fees will be counted as a credit in their financial status and can be used in upcoming semesters. If the student is a graduate with a credit due to an excuse or deferral, the fees will be refunded to their bank account after providing us with the details via the data update icon in student services."

Go to the student services portal – Academic Affairs Services – Submit a withdrawal request.

The student e-release and Aramex service for requesting the document along with the secondary school certificate have been made available according to the following steps:
  • Go to Other Services
  • Go to the “student e-release” icon and click on “continue”, then select to send the document via Aramex
  • Access the Aramex service icon and fill out the graduation document sending service form ('Your Document to Your City')."

The request for return to studies is specific to students whose academic status is 'Excused,' 'Deferred,' or 'Discontinued.' Students can know the deadline for submitting the request to return to study by referring to the academic calendar for the current semester. The request can be submitted by selecting the 'Return to Studies' icon from the student services page."

First, ensure your academic status is active. If not (excused, deferred, or discontinued), you must request to return to study from student services during the specified times in the academic calendar. If you miss the deadline for the return request, you must wait for the next semester. Please ensure all fees are paid by checking your financial status and registering for courses during the designated registration period per the academic calendar.

Courses with contradictions are allowed for graduating students who have only one course left to graduate that conflicts with another course. The student must access an icon that will be activated after the course registration period ends, called 'Contradictions Icon,' and sign an agreement to take both exams at the same time. The course will then be registered in the system, which may take 3 to 4 weeks, after which other services will be available to the student. The fees for the course will be calculated once it is added to your academic record.

Requests for excuses or deferrals are not rejected; however, the student may enter the excuse or deferral icon again without noticing that their academic status has changed to 'Excused' or 'Deferred.' To confirm the execution of your request, please check your academic status. If it is 'Excused' or 'Deferred,' it means your request has been executed.

If you have three warnings (academic dismissal), you can get an additional opportunity by submitting a request through the 'Additional Opportunity Request' icon within the student services, and then monitor your academic status to see if you have been granted the opportunity.

First, ensure your academic status is active. If not (excused, deferred, or discontinued), request to return to study via student e-services during the specified times in the academic calendar. If you miss the return request deadline, you must wait for the next semester. Also, ensure all fees are settled by checking your financial status and registering for courses during the designated registration period.

You must announce the loss of the document and provide a copy of the announcement, then bring a copy of the graduation document (if available), a copy of the ID, and a copy of the passport, then submit a request via the Najez service."

Go to the mobile number update icon. You will reach a step where you need to confirm your mobile number, so click on 'Edit' to change your number. After 24 to 72 hours, the number will be changed, and you can verify this by returning to the same mobile number update icon. mobile number update

Exemptions from fees are specific to students benefiting from social insurance. Students can submit a fee exemption request by selecting the icon for students eligible for social insurance assistance from the student services page. Students who meet the criteria must provide the deanship of E-Learning and Information Technology with the following:
  • Fill out the form available for social insurance.
  • A copy of the ATM card for social insurance.
  • A social insurance statement.
  • Complete the required data and ensure its accuracy, especially the social insurance number. Note that the icon for students eligible for social insurance assistance is available from the beginning of the semester until its end to give eligible students the opportunity to submit their requests. Requests for exemptions are collected at the end of the semester and sent to the Ministry of Social Affairs, which verifies the data's accuracy and exempts eligible students from fees starting from the semester in which the request was submitted. It is noteworthy that even if a student is eligible for a fee exemption, they must pay the fees for the semester in which they submitted the request, and the university will later refund the fees for that semester.

You need to access student e-services, then select the inquiries link from the Other Services tab, add a new question, select the Archive section from the list, and submit a request with your university email.

You must visit the university (the Deanship of E-Learning and Information Technology) to request a loan. If someone is attending on behalf of the student, they must bring an official authorization regarding the loan. Note that a student with outstanding financial obligations to the university is not allowed to borrow the secondary school certificate.

Go to student e-services and select the final exam schedules link from the Exam Affairs Services tab. You can also download the exam schedule on the student e-services page at the beginning of the semester during the course registration period, which continues until the end of the semester. The detailed exam schedule will also be made available two weeks before the exams start.

If you cannot access the Blackboard system, please check the following:
  • Ensure that your password is correct and entered exactly as it is, including uppercase and lowercase letters.
  • Ensure your browser settings are correct; you can use multiple browsers (Internet Explorer, Google Chrome, Firefox).
  • To make it easier, the Deanship provides two systems for accessing lectures and learning resources (Blackboard and Virtual). If you cannot access one system, you can use the other.
  • We advise students to log into the systems weekly starting from the beginning of the semester and not to postpone this until the end of the semester (near the semester's end) or to group all tasks together at once, which may cause some tasks to be forgotten by students.

After the excuse period has ended, a request for an excuse cannot be submitted, and the student must continue their studies unless there is an obstacle to attending the exams. In that case, a student who is absent with a valid excuse from taking the final exams can submit their excuse via the 'Submit Excuses for Students Absent with Valid Excuse' icon from the student services page.

A student can withdraw permanently from the university by selecting the 'Do you want to withdraw permanently from the university?' icon from the student e-services page. A student cannot withdraw from the university if they have outstanding financial obligations to the university.

A student can defer the current semester by selecting the 'Do you want to defer the current semester only (you have not registered any courses)?' icon from the student e-services page."

By accessing student e-services and clicking the 'Do you want to excuse yourself from studies for the current semester only (you have registered courses)?' icon, keeping in mind to check the academic calendar for the specific dates regarding the percentage of fee refunds, as there are three periods for 100% and 50% refunds and no refunds. Note that in the case of an excuse or deferral, the amount will be carried over to the next semester.

A student can withdraw from a course by selecting the 'Withdraw from a Course' icon from the student e-services page. Please check the academic calendar to know the specified period for this, noting that withdrawing from a course does not entitle the student to a refund.

A student can change their major by selecting the 'Change Major' icon from the student e-services page. Please check the academic calendar for the specified period for this. For further information, please refer to the systems and regulations on the deanship of E-Learning and Information Technology page."

A student can check their academic status by selecting the 'Academic Status' icon from the student e-services page."

The request to return to study is specific to students whose academic status is excused, deferred, or discontinued, and students can know the specific time for submitting the request to return to study by referring to the academic calendar for the current semester. The request can be submitted by selecting the 'Return to Study' icon from the student services page.

The Deanship registers courses for new students in the first level only. If the new student excuses themselves or defers for the following semester, they are no longer considered new and must register their courses themselves.

The new student's number is the same as the one on the mail receipt. A student can change their password by accessing the Password Recovery ' icon from the university's Home-page.

Submit a request through inquiries to the Academic Affairs Department.

Registration will be available for each academic semester, and announcements will be made via the university website and our social media accounts.

Registration does not require Standard Tests (Qiyas).

You can refer to the academic calendar to know the start and end dates for all events and academic procedures.

On the home-page of the Deanship of E-Learning and Information Technology.

Yes, it is accredited.

Payments are made through the Sadad system by entering the university code 118 and entering the account number (university number), and then the invoice will be displayed.

This is not possible because, during the application, you must not be affiliated with any university or college according to the university's conditions.

The “Academic Map” icon will be made available within student e-services. You can check it and find out if they have been received.

There are 60 credit hours for two years.

Yes, the registration fee is 100 SAR.

We have exam centers in most regions and cities of the Kingdom of Saudi Arabia, and students can choose a suitable and nearby center.

Yes, there is in some specializations, and the supervisor will explain the training process during the training time.

You can provide us with a copy of the ID along with a copy of the passport to modify the data. Your request will be submitted to the relevant department, and you can verify the modification before requesting it via Aramex or in person when the document delivery date is announced.