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King Faisal University

Preparatory Year Program

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Most frequently asked questions

1- Is the student allowed to withdraw from studying during the preparatory year program?

Yes, student is allowed to withdraw from one academic quarter during the period of their study, under conditions of extreme necessity and with an approved excuse from the Deanship Council. Applications must be submitted electronically through the University's Banner system. For postponement requests, submissions should be made before the start of the quarter. For withdrawal requests, submissions must be made before the end of the fourth week from the beginning of classes in the academic quarter. The period of postponement or withdrawal is included in the total duration required to complete the program, which is limited to four academic quarters for colleges such as Medicine, Pharmacy, Dentistry, and Applied Medical Sciences, and five academic quarters for colleges such as Engineering, Computer Sciences and Information Technology, Business Administration, Science, and Veterinary Medicine.

2- Is a student allowed to withdraw from a course during the preparatory year program?

Yes, student may withdraw from any Preparatory Year Program course after submitting an accepted excuse to the Deanship Council. The remaining contact hours after withdrawal must be at least four hours. Withdrawal requests must be submitted electronically through the General Administration of the Preparatory Year portal before the end of the fourth week from the start of the academic quarter. Students must continue attending lectures until the withdrawal request is officially approved.

3- When is the last date to withdraw from a quarter or course?

The student is allowed to submit a request to withdraw from a quarter or a course electronically before the end of the fourth week from the beginning of the quarter.

4- How do I get my classes weekly schedule?

A student can view their academic schedule through their account on the General Administration of the Preparatory Year portal at the beginning of each academic quarter. The schedule contains the registered courses, lecture times, and halls. Starting from the second academic quarter, students must register these courses in the University's Banner system.

5- What happens if I do not register courses in the University’s banner system?

If a student does not register their courses in the University's Banner system according to the schedule posted in their account on the General Administration of the Preparatory Year portal, they will not be allowed to enter lectures or take tests and will be considered not registered in the course. This may result in the student being dismissed from program.

6- Is it possible to change my course section or adjust my weekly classes schedule?

It is not possible to change course section or adjust weekly classes schedule after assigned in the beginning of the academic quarter.

7- Is it possible to change the major while studying in the preparatory year program?

A student cannot change his major during his study in the preparatory year program, but struggling students can transfer according to the regulations governing study in the preparatory year program, and after coordination with the Deanship of Admission and Registration.

8- What do I do if there is a conflict in the academic schedule or a course is not registered?

If there is a conflict in the academic schedule or a student has not registered for a course, they must submit an inquiry to the Student Services Support Office through the Preparatory Year portal or by visiting the office (Office No. 3004 for male students and Office No. 1009 for female students).

9- What happens if I pass all the courses but do not get the required GPA, or get the required GPA but do not pass all courses?

A student is not considered to have passed the Preparatory Year program until they have passed all courses and obtained the required GPA according to the standards of the college to which they were initially admitted.

10- What is the percentage of absence that results in a student being deprived of taking the final exam for Preparatory Year courses?

If the absence rate exceeds 10% without an excuse, the student will be deprived of taking the test. However, the Deanship Council can lift this deprivation, if the student provides an acceptable excuse to the Council, and the absence rate does not exceed 30%.

11- What are acceptable excuses for absence?

Acceptable excuses for absence include compelling reasons that prevent a student from attending lectures or exams. To have their absence considered, the student must submit the necessary reports and documentation to the Deanship Council, following accepted documents:

  • A medical excuse from the University’s medical clinic complex or excuses approved by the Sihaty platform.
  • Admitting the student to the hospital.
  • Giving Birth.
  • Car accident.
  • Suspending the student or detaining him with the competent authorities.
  • Death of a first-degree relative.
  • An appointment in one of the government departments.
  • The student’s participation in university events and activities after obtaining prior approval to participate.
  • Other compelling excuses similar to the above.

12- To whom should excuses for absence be submitted within the General Administration of the Preparatory Year?

Excuses can be submitted electronically through the General Administration of the Preparatory Year portal.

13- When is the deadline for submitting an excuse for absence?

The student may submit an excuse for absence within one week from the date of the absence.

14- Is there an event calendar for the General Administration of the Preparatory Year?

Yes, it is available on the website of the General Administration of the Preparatory Year under the "Academic Calendar" section.

15- How a student can obtain the password for the General Administration of the Preparatory Year portal?

An E-mail will be sent to student that contain username and password, student must change password afterword.

16- How do I recover the password for the electronic portal if I lose it

To watch an explanatory video on how to recover your password, click here

17- Whom should I contact regarding monthly payment inquiries at the University?

If you encounter any problem with the monthly payment, you can contact the Deanship of Admission and registration.

18- How do I obtain a university card?

You can review the Administration of Security department page on the University’s website.




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