KPIs







 

KPIs Standard/Broad

Area

Key Performance Indicator

Level at Which Data is Required

Documents

Management of Quality Assurance  and Improvement

1.  Students overall evaluation on the quality of their learning experiences at the institution. (Average rating of the overall quality of their program on a five point scale in an annual survey of final year students.)

Program

Institution

Exit Survey

2.     Proportion of courses, in which student evaluations were conducted during the year.

Department

Institution

Analysis and Evaluation 

3.     Proportion of departments, in which there was independent verification of standards of student achievement through internal processes during the past year.

College

Institution

Rubrics

4.  Proportion of departments verifying achievement standards through external processes during the past year.

College

Institution

Rubrics

Learning and

Teaching

 

5.    Ratio of students to teaching staff. (Based on full time equivalents)

Department /College

Institution

Report

6.    Students overall rating of the quality of their courses. (Average rating by students on a five point scale on overall evaluation of courses.)

Department / College/Institution

Student Course Evaluation 

7.    Proportion of teaching staff with verified doctoral qualifications.

Department /College

Institution

QAC-Statistics

8.   Proportion of students entering preparatory program, who successfully complete that program within the specified time.

Institution

QAC-Statistics  

9.   Percentage of full time undergraduate students, who are eligible to proceed to second year after their first academic year.

Program/College

Institution

QAC-Statistics

10.  Course completion rates for

a. Full time students

b. Part time students and

c. Distance education students.

Program/Department/College

Institution

QAC-Statistics

11. Proportion of full time students commencing undergraduate programs who complete those programs in minimum time specified for the program.

Program/Department/College

Institution

QAC-Statistics

12.  Apparent completion rate for undergraduate programs.

a. Full time students

b. Part time students and

c. Distance education students. (Actual completion rate can be used if data is available)

Program/Department/College

Institution

QAC-Statistics

13. Proportion of students entering post graduate programs who complete those programs in minimum time specified for the program.

Program/College

Institution

QAC-Statistics

14.  Proportion of graduates from undergraduate programs who within six months of graduation are: employed enrolled in further study not seeking employment or further study

Program

College

Institution

QAC-Statistics

Student

Administration and

Support Services

 

15.  Ratio of administrative and support staff to students.

College

Institution

QAC-Statistics

16. Proportion of total operating funds (other than accommodation and student allowances) allocated to provision of student services.)

Institution

 

 

17. Student evaluation of academic and career counseling. (Average rating on the Program adequacy of academic and career counseling on a five point scale in an annual survey of final year students.

College

Program

Institution

Exit Survey

Learning

Resources

18.  Ratio of book titles held in the library to the number of students.

Institution

QAC-Statistics

19. Number of data base subscriptions as a proportion of the number of programs offered.

Institution

 

20. Number of periodical subscriptions as a proportion of the number of programs offered.

Institution

 

21. Student evaluation of library and learning resource services. (Average rating on adequacy of library and or learning resource services on a five point scale in an annual survey of final year students.) (See explanatory notes)

Institution

 

Facilities and

Equipment

 

22.  Annual expenditure on IT as a proportion of total operating funds.

Institution

 

23.  Number of accessible computer terminals per student.

Institution

 

24.  Average overall rating of adequacy of facilities and equipment in a survey of teaching staff.

Department

College

Institution

Facilities Survey

Financial Planning

and Management

25. Total operating expenditure (other than accommodation and student allowances) per student.

Institution

 

Faculty and Staff

Employment

Processes

26.  Proportion of teaching staff leaving the institution in the past year for reasons other than age retirement.

Department

College

Institution

QAC-Statistics Report

27. Proportion of teaching staff participating in at least one full day or equivalent of professional development activities arranged by the department, college or institution during the past year.

Department

College

Institution

No. Staff /No. Workshop Ratio

Research

28.  Number of refereed publications in the previous three years per full time members of teaching staff. (Publications based on the formula in the Higher Council Bylaw excluding conference presentations)

Department

College

Institution

 

29.  Number of citations in refereed journals to publications by full time teaching staff as a proportion of full time teaching staff.

Department

College

Institution

 

30. Proportion of full time members of teaching staff with at least one refereed publication during the previous year.

Department

College

Institution

 

31. Number of research articles published by graduate students or recent graduates based on their thesis research as a percentage of the number of postgraduate students.

Department

College

Institution

 

32.  Number of papers or reports presented at academic conferences during the past year per full time member of teaching staff.

Department

College

Institution

 

33. Research income from external sources in the past year as a proportion of the number of full time teaching staff members.

Institution

 

34.  Proportion of total operating funds spent on research in the last financial year.

Institution

 

Community

Service

35.   Number of community education programs provided.

Department

College

Institution

 

36. Number of hours of voluntary professional work spent in the community as a percentage of full time teaching staff.

Department

College

Institution

 


 


 

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