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KPIs Standard/Broad
Area
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Key Performance Indicator
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Level at Which Data is Required
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Documents
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Management of Quality Assurance and Improvement
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1. Students overall evaluation on the quality
of their learning experiences at the institution. (Average rating of the
overall quality of their program on a five point scale in an annual survey of
final year students.)
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Program
Institution
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Exit Survey
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2. Proportion
of courses, in which student evaluations were conducted during the year.
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Department
Institution
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Analysis and Evaluation
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3. Proportion
of departments, in which there was independent verification of standards of
student achievement through internal processes during the past year.
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College
Institution
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Rubrics
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4. Proportion of departments verifying
achievement standards through external processes during the past year.
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College
Institution
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Rubrics
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Learning and
Teaching
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5. Ratio
of students to teaching staff. (Based on full time equivalents)
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Department /College
Institution
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Report
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6. Students overall rating of the quality of
their courses. (Average rating by students on a five point scale on overall
evaluation of courses.)
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Department / College/Institution
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Student Course Evaluation
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7. Proportion
of teaching staff with verified doctoral qualifications.
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Department /College
Institution
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QAC-Statistics
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8. Proportion of students entering preparatory
program, who successfully complete that program within the specified time.
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Institution
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QAC-Statistics
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9. Percentage
of full time undergraduate students, who are eligible to proceed to second
year after their first academic year.
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Program/College
Institution
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QAC-Statistics
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10. Course completion rates for
a. Full time students
b. Part time students and
c. Distance education students.
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Program/Department/College
Institution
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QAC-Statistics
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11. Proportion
of full time students commencing undergraduate programs who complete those
programs in minimum time specified for the program.
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Program/Department/College
Institution
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QAC-Statistics
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12. Apparent completion rate for undergraduate
programs.
a. Full
time students
b. Part
time students and
c. Distance
education students. (Actual completion rate can be used if data is available)
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Program/Department/College
Institution
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QAC-Statistics
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13. Proportion
of students entering post graduate programs who complete those programs in
minimum time specified for the program.
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Program/College
Institution
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QAC-Statistics
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14. Proportion of graduates from undergraduate
programs who within six months of graduation are: employed enrolled in
further study not seeking employment or further study
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Program
College
Institution
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QAC-Statistics
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Student
Administration and
Support Services
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15. Ratio of administrative and support staff to
students.
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College
Institution
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QAC-Statistics
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16. Proportion
of total operating funds (other than accommodation and student allowances)
allocated to provision of student services.)
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Institution
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17. Student
evaluation of academic and career counseling. (Average rating on the Program
adequacy of academic and career counseling on a five point scale in an annual
survey of final year students.
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College
Program
Institution
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Exit Survey
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Learning
Resources
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18. Ratio of book titles held in the library to
the number of students.
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Institution
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QAC-Statistics
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19. Number
of data base subscriptions as a proportion of the number of programs offered.
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Institution
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20. Number
of periodical subscriptions as a proportion of the number of programs
offered.
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Institution
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21. Student
evaluation of library and learning resource services. (Average rating on
adequacy of library and or learning resource services on a five point scale
in an annual survey of final year students.) (See explanatory notes)
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Institution
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Facilities and
Equipment
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22. Annual expenditure on IT as a proportion of
total operating funds.
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Institution
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23. Number of accessible computer terminals per
student.
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Institution
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24. Average overall rating of adequacy of
facilities and equipment in a survey of teaching staff.
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Department
College
Institution
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Facilities Survey
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Financial Planning
and Management
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25. Total
operating expenditure (other than accommodation and student allowances) per
student.
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Institution
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Faculty and Staff
Employment
Processes
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26. Proportion of teaching staff leaving the
institution in the past year for reasons other than age retirement.
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Department
College
Institution
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QAC-Statistics Report
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27. Proportion
of teaching staff participating in at least one full day or equivalent of
professional development activities arranged by the department, college or
institution during the past year.
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Department
College
Institution
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No. Staff /No. Workshop Ratio
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Research
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28. Number of refereed publications in the
previous three years per full time members of teaching staff. (Publications
based on the formula in the Higher Council Bylaw excluding conference
presentations)
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Department
College
Institution
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29. Number of citations in refereed journals to
publications by full time teaching staff as a proportion of full time
teaching staff.
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Department
College
Institution
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30. Proportion
of full time members of teaching staff with at least one refereed publication
during the previous year.
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Department
College
Institution
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31. Number
of research articles published by graduate students or recent graduates based
on their thesis research as a percentage of the number of postgraduate
students.
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Department
College
Institution
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32. Number of papers or reports presented at
academic conferences during the past year per full time member of teaching
staff.
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Department
College
Institution
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33. Research
income from external sources in the past year as a proportion of the number
of full time teaching staff members.
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Institution
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34. Proportion of total operating funds spent on
research in the last financial year.
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Institution
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Community
Service
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35. Number of community education programs
provided.
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Department
College
Institution
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36.
Number of hours of voluntary professional work spent in the community as a
percentage of full time teaching staff.
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Department
College
Institution
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